Privacy Policy

Effective date: August 3, 2026

At MerMar Landscaping, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

Information We Collect

When you contact us, request a free estimate, submit a form, or communicate with us by phone, email, WhatsApp, or social media, we may collect information including:

  • Name
  • Phone number
  • Email address
  • Property address
  • Service request details
  • Photos or documents you voluntarily provide
  • Any other information you choose to share

Our website may also automatically collect certain technical information such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited

How We Use Your Information

We may use your information to:

  • Respond to inquiries and provide free estimates
  • Schedule and perform landscaping services
  • Communicate regarding appointments and projects
  • Send invoices and service-related communications
  • Improve our website and customer experience
  • Maintain our business records
  • Comply with legal obligations

We do not sell your personal information.

Sharing Information

We may share information only when reasonably necessary to:

  • Process payments through trusted payment providers, when applicable
  • Work with trusted service providers that help us operate our business or website
  • Comply with applicable laws or valid legal requests
  • Protect the rights, safety, or property of MerMar Landscaping or others

Service providers are expected to safeguard the information they receive and use it only for the services they perform for us.

Cookies

Our website may use cookies and similar technologies to support website performance and enhance the browsing experience.

Visitors may adjust their browser settings to disable cookies. However, some website features may not function properly when cookies are disabled.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse. No method of electronic transmission or storage is completely secure, but we strive to protect information using appropriate business practices.

Third-Party Websites

Our website may include links to third-party websites or services, including Google, Facebook, Instagram, and WhatsApp. We are not responsible for the privacy practices or content of third-party websites.

Children’s Privacy

Our services are intended for adults and property owners. We do not knowingly collect personal information from children under the age of 13.

Your Choices

You may contact us to:

  • Request access to the personal information we maintain about you
  • Correct inaccurate information
  • Request deletion of information when legally permissible
  • Ask questions about how your information is used

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Workmanship warranty

MerMar Landscaping provides a 30-day workmanship warranty on installation services. This warranty covers defects resulting directly from MerMar’s installation or workmanship.

The warranty does not cover:

  • Damage caused by severe weather, flooding, hurricanes, or other natural events
  • Damage resulting from insufficient watering or maintenance
  • Damage caused by pets, vehicles, construction work, or third parties
  • Normal plant stress or seasonal changes
  • Problems arising from pre-existing soil or site conditions outside MerMar’s control
  • Products or materials supplied by the customer

Applicable warranties offered by manufacturers, suppliers, or nurseries for plants, irrigation components, lighting, and other materials will be passed on to the customer when available.

Satisfaction guarantee

MerMar Landscaping takes pride in delivering dependable service and quality workmanship. Before a project is considered complete, the team conducts a final walkthrough with the client to confirm that the finished work meets the agreed-upon scope.

If there is a visible issue related to MerMar’s workmanship, the client should report it within seven days of project completion. MerMar will inspect the concern promptly and, if it falls within the original scope of work, correct it at no additional labor cost.